Terms & Conditions
Terms & Conditions
- The product is nonrefundable after order confirmation.
- Payment by check, please issue crossed cheque “A/C PAYEE ONLY” to WINOA (THAILAND) LTD.
- Interest charged at 1.5% per month, on overdue account.
- If mistaken found in invoice, please notify back within 7 days. Otherwise, our responsibility is void.
- The receipt will be sent to you later after completed payment confirmation.
- Errors and omissions excepted (E&OE).
Shipping Policy
Please check the product inside the box within 24 hours since the customer receives the product.
If found defective or problematic about products or for more information, please contact +662-705-7151, +6681-621-7857 , during Monday - Friday, 9:00 AM - 4:00 PM.
Shipping detail: Standard
- No limit orders.
- Domestic shipping only (According to the area of the transport company)
- Shipping on Monday - Friday (except Saturday - Sunday and public holidays according to the announcement of the company and transport)
- Delivery time: 3-5 business days (except the customer does not answer the phone / can’t contact or force majeure such as floods, protests, festivals)
- Shipping rate
Area Weight Rate Bangkok- Metropolitan *
and other provinceswith in 25 kg Start from 100 THB More than 25 kg calculate by distance
- * Bangkok - Metropolitan Area has delivery areas covering 4 provinces as follows: Bangkok (all districts), Nonthaburi (all districts), Pathum Thani (all districts) and Samut Prakan (all districts).
- *** Except for some special products that exceed the size and weight limit of the shipping company. The system will automatically calculate the shipping cost for you.
- (*special products according to terms and conditions as a designated by the company, subjected to change without notice. The system will automatically calculate the shipping cost for you.)
Pick up at the head office.
- Pick up at the head office (Monday-Friday) 10.00-16.00 (Payment notice before 13.00)